Privacy Policy

Last updated: 19 Octubre 2024

At Valencian Tours with Jaume, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect when you use our services, how we use it, and how we protect it. If you have any questions or concerns, please feel free to contact us.

1. Data Controller

The data controller for your personal data is:
Jaume Brines Gandía
Email: info.valenciantours@gmail.com
Phone: +34 655 35 46 01

2. What Data We Collect

We use cookies and other tracking technologies on our website to manage sessions, protect interactions, and analyze site usage.

The data we may collect includes:

• Cookies: We use cookies to manage your session, protect your interactions on the site, and analyze website usage through Google Analytics. These include:
• csrftoken: Used to protect against CSRF attacks.
• sessionid: Used to manage your session while navigating the site.
• _ga, _gid: Used by Google Analytics to distinguish users and understand how visitors interact with the website.
• Full name
• Email address
• Phone number
• Details of the booking request or inquiry

3. How We Use Your Data

The personal data you provide is used solely for the following purposes:

• To process and manage your booking request or inquiry.
• To communicate with you to confirm booking details or respond to your questions.
• To improve our services and tailor our offerings to your needs.
• To analyze website usage and improve our services using Google Analytics.

We do not share your personal data with third parties, except when necessary to fulfill your request (e.g., in coordination with the tour provider) or when required by law.

4. Data Storage

Your personal data will be securely stored in our database. We will only retain your data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

5. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data that we hold.
• Request the correction of incorrect or incomplete data.
• Request the deletion of your personal data.
• Object to the processing of your personal data in certain circumstances.
• Request the limitation of the processing of your data.

To exercise any of these rights, you can contact us at info.valenciantours@gmail.com. We are committed to responding to your requests within the legal time frame.

6. Data Security

We take the security of your personal data very seriously. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

7. Cookies and Tracking

We use cookies on this site for session management, security, and analytics:

• csrftoken: Ensures that your actions are secure by preventing unauthorized use of your session.
• sessionid: Keeps your session active while navigating the site.
• _ga, _gid: Google Analytics cookies used to track how visitors interact with the website, providing information about visited pages, duration, and user activities.

By continuing to use our website, you agree to the use of these cookies on your device. You can disable cookies in your browser settings, but doing so may limit your ability to use certain features of our site.

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8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the date of the last update indicated at the top. We recommend reviewing this policy periodically to stay informed of any modifications.

9. Contact

If you have any questions about this Privacy Policy or wish to exercise any of your data protection rights, you can contact us at:
Email: info.valenciantours@gmail.com
Phone: +34 655 35 46 01
Jaume Brines Gandía